Environmental Scan Checklist

Walk the building with this checklist. Small fixes add up. Remember: visible symbols help only when backed by policy, training, and follow-through — a rainbow with no substance behind it can erode trust.

Intake and forms

• Admission form asks for chosen name and pronouns, not just legal name.
• Relationship field allows "partner" and "chosen family," not only "spouse" and "next of kin."
• Gender field is open or offers more than male/female, with a "prefer not to say" option.
• Forms do not require legal name in any field visible to other residents or visitors.

Signage and visible signals

• A non-discrimination statement that names sexual orientation, gender identity, and gender expression is posted at reception and in resident areas.
• Any pride symbol or rainbow is paired with evidence of training and policy (not posted alone).
• Washroom signage is inclusive and clear.

Common spaces

• Activity calendar uses inclusive wording ("bring someone who matters to you," not only "family day").
• Photos and posters on the walls reflect a range of people and relationships.
• Dining and seating arrangements do not isolate residents by assumption.

Care areas

• Whiteboards and door labels use chosen names and pronouns.
• Private space is available for sensitive conversations.
• A reference card with correct names, pronouns, and key terms is at the nursing station.